Yes only today we offer free U.S. shipping on all orders. No hidden fees, no surprises at checkout. You'll see the full breakdown before you pay.

Yes, even as Katherine’s Knitwear prepares to close, you’re still covered by our 30-day return guarantee. If something isn’t quite right, you can return your item within 30 days — no pressure, no worries.

Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar item you already own.

If you’re in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Our support team is happy to help you choose the right size!

Depending on the style, our sweaters are made from a soft wool blend or acrylic. To keep them looking lovely, we recommend hand washing in cold water with a mild detergent and laying them flat to dry. Please avoid the dryer.

Orders are processed within 1–3 business days. After that, delivery usually takes 7–14 days. You’ll receive an email with your tracking details as soon as your order ships.

Visit our tracking page at https://katherines-knitwear.com/apps/parcelpanel and enter your order number and the email address you ordered with. Please note that the first tracking update can take 2–3 days to appear after shipping.

If you experience any issues or have questions, visit our contact page to connect with our support team. We’re here to assist you promptly.